Part 1 Sliding Doors: Check Before You Start Here’s why I care about all this checking so much. If you don’t do it properly, it’s

Part 1 Sliding Doors: Check Before You Start So here’s what I check, and why. Does the door lock, close, and open properly. Simple as

Part 1 Sliding Doors: Check Before You Start Sliding Doors Part Two: Talking to the Customer Glaziers are tradesmen, not salesmen. That’s just the reality

I had a contractor do some work for me once. Something wasn’t working right, and every time I brought it up he had an excuse

I want to be clear about something. Getting paid when the job’s finished isn’t a privilege I should feel honoured about. It’s the trade. That’s

What I think actually happens is this: the trade gets the call, says yeah, I can do it, and just… goes around and does the

Part Three: The Tactics People Try I’m used to it now. Years of doing this, you develop tactics for getting paid, and I’d like to

Payment problems: I hear this a lot from mates in the trade. The deposit that never got taken. The job that went sideways because the

I get paid on completion. Not an invoice you can sit on. The job’s done, you pay, I leave. Sounds simple. It’s not always simple

I’m going to say something that not everyone agrees with: I don’t drive out to inspect jobs for free. I had an agent question this

The Job I Walked Away From I booked a job in today. A reseal job came through and I took it. I got there and

Sometimes You Just Have a Think Recently I replaced a broken piece of glass for a customer. The job went well. The glass was installed